Manager, Laboratory Services
Full Time • AFC Corporate
Summary
Responsible for the implementation and compliance of all laboratory policies, procedures, and services. This position is responsible for the quality control and quality assurance program, reporting any issues to the clinic manager, clinics directors, and VP’s as needed. The Manager of Laboratory Services reports to the VP of Clinical Services.
Responsible for the implementation and compliance of all laboratory policies, procedures, and services. This position is responsible for the quality control and quality assurance program, reporting any issues to the clinic manager, clinics directors, and VP’s as needed. The Manager of Laboratory Services reports to the VP of Clinical Services.
Essential Duties and Responsibilities
· Provide management, maintenance, monitoring and troubleshooting laboratory equipment when needed
· Assist with enrollment, changes, additions, and/or corrections indicated with regulatory agencies. Will also be responsible for ensuring payment of fees associated with regulatory bodies accordingly.
· Evaluate lab staff performance making improvements where indicated
· Training Lab Staff on technique and documentation.
· Regularly reassess lab services to ensure optimal options, engage laboratory vendors and partners to review the latest and best test options, provide a thorough analysis for implementation consideration, and collaborate with applicable departments for implementation.
· Develop, review, and revise standard operating procedures for laboratory operations.
· Audit laboratory documentation to ensure compliance with CLIA’s regulatory requirements to include QA/QC.
· Review FDA product recalls and investigate the impact on patient care.
· Reporting needs of upgrades, lack of supplies, equipment/software and issues appropriately
· Working closely with the Clinic Managers to ensure lab accuracy and facility needs
· Evaluate all laboratory personnel training and educational requirements for accuracy.
· Travel as needed to perform lab related training and services to ensure CLIA compliance.
Other Duties and Responsibilities
· Responds promptly to customer needs; Responds to request for service and assistance.
· Adapts to changes in the work environment, manages competing demands.
· Other duties and responsibilities as assigned.
Qualifications
· BS in Medical Technology or otherwise qualified to serve as laboratory manager and active certification preferred (ASCP, NCA, AMT). At least five years of laboratory experience. Comprehensive knowledge of Clinical Laboratory Improvement Act regulatory requirements
· Demonstrated experience in serving as company representative for regulatory inspections and corrective actions.
· Ability to communicate clearly in writing and verbally and ability to manage or instruct others
Physical Demands/Work Environment
· Office environment.
· Occasional standing and walking
· May occasionally lift and/or move up to 10 pounds
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
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