- Manage all human resource aspects, including interviewing, hiring, orientation, performance reviews, and feedback, corrective actions, and terminations
- Manage the on boarding process for staff and physicians, and ongoing training of existing staff; ensure staff is adequately trained to perform assigned duties safely and correctly
- Maintain and adjust work schedules for Medical Assistants, Radiologic Technologists and Patient Care Representatives. Ensure optimal staffing across functional areas within the center and among other centers
- Audit staff time sheets prior to payroll submission
- Understand daily billing process, patient payments and batch out
- Monitor center activity and patient flow to ensure efficient and effective patient care
- Ensure at medical care is delivered in accordance with physician instructions through issuance of discharge instructions and work/school notes
- Arrange 90 day and annual evaluations for all staff
- Ensure cleanliness of the facility including; exam rooms, lavatories, and all workstations
- Become an expert in the registration process, verifying insurances and payment collections
- Understand Workers Compensation, No-Fault and Occupational Medicine visits and the registration process
- Ensure compliance with policies and protocols. Responsible for compliance in all areas including HR, OSHA, HIPAA, etc.
- Ensure center has adequate stock of medical and office supplies and place orders for needed inventory
- Regular attendance to ensure efficient center operations; Responsible for facility operations 7 days a week
- Complete daily chart review
- Schedule monthly/quarterly meetings
- Interact with staff and patients and manage all feedback in a timely manner, including investigate and resolve patient and staff complaints, referring issues to others as needed
- Salary based on experience and qualifications.
- 3-5 Years of management experience
- 2-4 years of experience in a medical facility
- RN, LPN or Senior Medical Assistant experience required
- Must be able to make independent decisions
- Team player and leader
- Available one weekend day a week
- Strong analytical and attention to detail problem-solving abilities
- Excellent time management skills and ability to multi-task
- Must be motivational in a positive team environment
- Demonstrate exceptional employee and patient interaction skills
- Understanding of payroll and human resources
- Understanding of scheduling multiple staff members
- Proficient computer/software skills
- Expert in Outlook email service
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Weekends
- Administration: 3 years (Required)
- Associate (Required)
- One location
- No
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
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