- Define and execute AFC’s enterprise analytics strategy across corporate and franchise operations.
- Partner with executive leadership, operations, finance, and clinical teams to identify and prioritize high-impact analytics use cases.
- Drive a shift from report-centric BI to insight-driven decision support, including forecasting, performance drivers, and trend analysis.
- Serve as a trusted advisor to business leaders by translating complex data into clear, actionable insights.
- Own AFC’s end-to-end BI and analytics platform, including:
- Snowflake (enterprise data warehouse)
- Azure (data ingestion, pipelines, orchestration, analytics services)
- Power BI (dashboards, semantic models, executive reporting)
- Lead both the data engineering and analytics functions, ensuring alignment between pipelines, models, and business reporting.
- Ensure scalability, reliability, performance, and data quality across the analytics ecosystem.
- Establish and maintain a single source of truth for enterprise metrics across corporate and franchise entities.
- Define and drive AFC’s advanced analytics and AI roadmap, enabling deeper insights and proactive decision-making.
- Identify and implement use cases such as:
- Predictive analytics and forecasting
- Automated anomaly detection and alerts
- AI-assisted insight generation and narrative analytics
- Natural language query and analytics experiences
- Partner with Technology, Product, and Automation teams to embed analytics and AI into operational workflows.
- Partner closely with the CTO to define and implement AFC’s data governance framework, ensuring analytics are accurate, trusted, and aligned with enterprise priorities.
- Establish governance practices covering:
- Enterprise metric definitions and ownership
- Data quality standards and validation processes
- Data lineage, documentation, and transparency
- Role-based access and visibility across corporate and franchise audiences
- Reduce reliance on ad-hoc reporting and “shadow BI” by promoting governed, reusable analytics assets.
- Ensure analytics outputs are consistently understood, trusted, and adopted across the organization.
- Lead a hybrid BI organization composed of external partners and a small internal team, with a clear roadmap to transition toward more full-time resources over time.
- Set standards for development, documentation, testing, and delivery across data engineering and analytics.
- Manage and optimize relationships with BI, data, and analytics vendors.
- Coach and develop internal talent as AFC’s BI function matures.
- Data Warehouse: Snowflake
- Cloud Platform: Azure (data pipelines, integrations, analytics services)
- Visualization & Analytics: Power BI
- Data Sources: EHR, revenue cycle systems, operational platforms, franchise systems
- Advanced Analytics & AI: Azure AI services, machine learning platforms, AI-assisted analytics tools
- Bachelor’s degree in Data Analytics, Computer Science, Engineering, or related field (Master’s preferred).
- 10+ years of experience in business intelligence, analytics, or data leadership roles.
- Proven experience owning and scaling an enterprise BI platform.
- Strong hands-on understanding of Snowflake, Azure data services, and Power BI.
- Experience leading both data engineering and analytics teams.
- Demonstrated success delivering advanced analytics and AI-driven insights, not just dashboards.
- Strong business acumen with the ability to influence executive decision-making.
- Experience supporting multi-entity, multi-site environments (healthcare, retail, or franchising preferred).
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
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