Center Administrator
Full Time • Tustin
Replies within 24 hours
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. AFC Urgent Care Tustin is a rapidly growing clinic in Orange County. Our state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Our location is equipped with an on-site lab and in-house x-ray capability.
Job Summary
To manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of the clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.
Responsibilities (included, but not limited to):
- Lead by example while fostering team spirit, professionalism, and operational excellence.
- Deliver exceptional patient care experiences, as measured by positive feedback and reviews.
- Optimize workflow and identify opportunities to improve operating efficiencies.
- Train and develop staff utilizing the established training and development programs.
- Ensure all staff maintain current licensures, certifications, and required credentials.
- Conduct performance reviews and partner with HR to address disciplinary actions when necessary.
- Maintain the staff schedule while managing time-off requests to prevent shortages or unplanned closures.
- Serve as backup for front office or clinical support staff during breaks or absences, as needed.
- Review and approve timecards, ensuring accurate reporting and minimizing overtime.
- Enforce and support all company-wide policies, procedures, and protocols.
- Ensure the facility is secure, compliant, clean, well-maintained, and free of hazards.
- Confirm all medical and office equipment is functional, maintained, and calibrated as required.
- Maintain inventory levels within budget while ensuring the center remains fully supplied for daily operations.
- Investigate and assist in resolving patient grievances or service concerns.
- Conduct regular chart reviews to ensure accuracy and completeness of documentation and charges.
- Ensure audits are performed timely and that all findings are reviewed and addressed.
Qualifications
- Associate’s degree and/or Technical Certification required; bachelor’s degree preferred.
- Experience with medical clinic compliance
- Minimum two (2) years of supervisory experience in a clinical or healthcare setting.
- Current Basic Life Support (BLS) certification.
- Excellent communication, leadership, and interpersonal skills.
- Strong organizational abilities and the capacity to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office applications and electronic health record (EHR) systems. Our clinic uses Experity.
- Must possess and maintain a valid and current driver’s license for the state of California.
- X-Ray Technician, LVN, MA certification preferred.
Benefits/Perks
- Paid time off
- Health insurance
- Dental insurance
- Retirement benefits
- Employee referral incentives
- Great small business work environment
- Flexible scheduling
- Administrative Training Program
- Additional perks!
Compensation: $62,400.00 - $83,200.00 per year
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
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AFC Family Culture
Competitive Compensation
Growth Opportunity
Join a Fast-Growing Brand
Flexible Scheduling
Make A Difference